Support Line

Safe space support line
Take the guess work out of navigating child safety and safeguarding matters with Safe Space Legal’s service Safe Space Support Line. Often, the initial stages of a critical incident or issue can play an important role in how a matter is managed. Our team at Safe Space Legal can provide support and peace of mind in these critical times.
Scope of work

Safe Space Legal will be ‘on call’ as your trusted advisors through any child safety or safeguarding matters your organisation has at hand.

  • Unlimited high-level advice from our team of safeguarding experts via phone, email, or MS Teams conference.
  • Meeting or phone call to discuss your query within 24 hours guaranteed (7 days a week).
  • Safe Space Support Line Gold members receive a 5% discount on fixed fee proposals.
Safe space legal child safety and safeguarding

Annual Package

+ GST per annum
  • 5% off fixed fee proposals

Quarterly Package

+ GST per quarter
  • Save by signing up longer

Monthly Package

+ GST per month
  • Monthly commitment

What can we use the service for?

Determining first steps in responding to critical incidents including supporting your organisation:

To determine if an incident is reportable under the Reportable Conduct Scheme or other regulatory scheme;
In Risk management and mitigation, including managing legal and reputational risk from the early stages of a critical safeguarding incident or issue.
To comply with its reporting obligations, including to Police, Child Protection, the NDIS Quality and Safeguards Commission and the Aged Care Quality and Safeguards Commission;

Tailored Advice for your organisation:

Advice on the implementation and compliance with your organisation’s current reporting and incident response processes
Advice on your organisation’s child safety and safeguarding policies and their application to critical incidents and issues

Assumptions and Exclusions

  • The scope of work covers high level advice on safeguarding and child safety matters.
  • Matters requiring research, written advice, review of documentation or on-going legal support will be
    subject to an additional fixed fee Price Proposal.


  • The Safe Space Support Line fee will be invoiced upon signing of the Price Agreement, with Support Line services commencing upon receipt of funds.
  • The Safe Space Legal Support Line can be invoiced in monthly,
    quarterly, or annual increments.

Contact Us

Contact us to book a free 30 minute consultation to discuss your orgainsation's safeguarding needs

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